At Overture, we are committed to delivering high-quality products and ensuring customer satisfaction. Our warranty policy is designed to provide you with peace of mind regarding your purchase.

30-Day Warranty Coverage

We offer a 30-day warranty starting from the date you receive your package. This warranty covers defects in materials and workmanship, ensuring a satisfactory experience with our products. A replacement will be provided once we confirm the quality issue.

How to Initiate a Warranty Request

To initiate a warranty request, please contact our customer service at service@overture3d.com with the following information:

Order number

Relevant product name, quantity, and batch number

Detailed description of the quality issue

Photos showing the issue

Shipping address

Providing this information will help us evaluate your claim and assist you more efficiently.

Exclusions from Warranty Coverage

The 30-Day Satisfaction Guarantee does not cover the following:

Defects caused by excessive wear and tear

Abuse, neglect or improper use.

Items that have been attempted to repair.

Items purchased from an unauthorized reseller 

Items outside of the 30-day guarantee coverage period.

If you have any questions or need assistance with a return or replacement, please contact our Customer Service team.