At Overture, we are committed to delivering high-quality products and ensuring customer satisfaction. Our warranty policy is designed to protect your purchase and provide reliable support.

30-Day Warranty Coverage

We offer a 30-day warranty starting from the date you receive your package. This warranty covers defects in materials and workmanship, ensuring a satisfactory experience with our products. A replacement will be provided once the quality issue is verified by customer service.

How to Initiate a Warranty Request

To initiate a warranty request, please contact our customer service at service@overture3d.com with the following information:

Order number

Relevant product name, quantity, and batch number

Detailed description of the quality issue

Photos showing the issue

Shipping address

Providing this information will help us evaluate your claim and assist you more efficiently.

Exclusions from Warranty Coverage

The 30-Day Satisfaction Guarantee does not cover the following:

Defects caused by excessive wear and tear

Abuse, neglect or improper use.

Items purchased from an unauthorized reseller. 

Items outside of the 30-day guarantee coverage period.

If you have any questions or need assistance with a return or replacement, please contact our Customer Service team.