Häufig gestellte Fragen

Yes! Overture offers bulk discounts based on the quantity of items you purchase. The more you buy, the higher the discount.

Bulk Discount Tiers:

• Buy 3 items → 15% OFF
  
• Buy 10 items → 20% OFF
  
• Buy 20 items → 25% OFF
  
• Buy 50 items → 30% OFF
  
• Buy 100+ items → 35% OFF
  

How to Apply the Discount:

There are no fixed discount codes. Simply add the desired quantity to your cart, and a one-time discount will be automatically applied at checkout.

Where to Buy:

Bulk orders must be placed through the Overture Wholesale Page — only orders placed on this page are eligible for the discounts.

Additional Notes:

Bulk discounts are applied automatically and cannot be combined with other promotions.

Reach out via our contact form or email service@overture3d.com for more assistance.

To ensure you receive authentic items with full support and warranty, Please purchase through our official channels:

1. Overture Web Shop

US Store – For U.S. customers

CA Store – For Canadian customers

Stay tuned—we're expanding to more regions to better serve our global customers!

2. Amazon

Available in:

North America:US, Canada

Europe: Germany, France, Italy, Spain, Netherlands, Sweden

APAC:Japan, Australia

UK:UK

Why Buy Official?

Purchasing through authorized channels ensures:

• Genuine Overture products
• Full warranty and support
• Access to exclusive deals and bundles

Reach out via our contact form or email service@overture3d.com for more assistance.

Note: Scammers often promote unrealistically low prices on platforms like Facebook and Instagram to lure customers. If you placed an order through such a site, contact your bank or card provider immediately to report potential fraud.

Um den Status Ihrer Bestellung zu überprüfen, scrollen Sie einfach bis zum Ende unserer Webseite und wählen Sie unter dem Abschnitt Kundensupport die Option „Bestellung verfolgen“.

You can track your order using either:

• Your order number and email address.
• Your tracking number (sent to you via email once your order has been shipped).

Once you locate your order, you’ll be able to see when it was shipped and track its journey on the map.

Typically, our products arrive within 3 days after shipping. If you're unable to track your order or believe it may be lost, please contact our Customer Service Team at service@overture3d.com for assistance.

Sie können den Lagerbestand jedes Produkts direkt auf der Produktseite der Overture-Website einsehen. Die verfügbare Menge wird direkt unter dem Auswahlfeld „Menge“ angezeigt.

• Wenn der verfügbare Bestand 250 Einheiten oder weniger beträgt, wird Ihnen die genaue Anzahl der verfügbaren Einheiten angezeigt.

• Bei einem Lagerbestand von mehr als 250 Einheiten wird „250+“ angezeigt.

Wenn Sie eine Großbestellung von mehr als 250 Einheiten planen, empfehlen wir Ihnen, sich mit unserem Kundenservice in Verbindung zu setzen, um die Verfügbarkeit zu bestätigen und eine persönliche Beratung zu erhalten.

Die Wiederauffüllung des Lagerbestands dauert in der Regel 10–30 Tage, kann aber je nach Produkt variieren. Für genaue Lieferzeiten oder bei Großbestellungen kontaktieren Sie bitte unseren Kundenservice unter service@overture3d.com.

At Overture, we aim for every order to arrive on time and in perfect condition, but we're here to help if it's lost,damaged,or incorrect.

Please report the issue through our contact form or email service@overture3d.com with the following details:

• Order Number
• Photos of the package and spool (if applicable — exterior and interior photos are preferred)
• Shipping Address

This helps us resolve the issue and arrange a replacement promptly.

We appreciate your patience and understanding as we continue to improve your experience.

Note: Failure to submit the requested information may delay the review process, and we may ask you to resubmit your request.

At Overture, we’re committed to delivering high-quality filament through every purchasing channel.

To ensure optimal filament performance, we recommend:

• Storage Temperature: 15–25°C (59–77°F)
• Storage Environment: A sealed or airtight container is ideal to prevent moisture exposure
• Usage: Use filament within 1 year of receipt for best results, as it may no longer be vacuum-sealed or ideally stored

If your filament feels damp or shows signs of moisture—especially with materials like PETG,High Speed TPU,TPU, Nylon, ASA,or ABS—please refer to our ”Filament Drying Guide” in the FAQ section. Drying your filament can often restore its original print quality.

If you have more questions, reach out via our contact form or email service@overture3d.com for assistance.

If you encounter any quality issues, please contact our customer service team within 30 days of delivery.For more details, please see our warranty policy.

You can reach out via our contact us page located in the bottom of the Overture website or email us at service@overture3d.com.

Please include the following information for a faster processing time:

• Order number
• Relevant product name, quantity, and batch number
• Detailed description of the quality issue（with photos or videos showing the issue)
• Shipping address

This information helps us quickly locate your order and provide solutions, like a replacement.

If the information is missing, our customer service team will ask you to resubmit it, which may delay the process or result in the issue not being resolved.

Thank you for your understanding. We are committed to ensuring you have a positive experience with Overture!

You can find our official printing profiles for all standard OVERTURE 3D filaments—carefully created to help you achieve the best possible results—on our Wiki.

If your specific printer model isn’t listed yet, we recommend using the general filament settings in our Filament Knowledge Hub on Wiki, which work well across a wide range of setups.

We’re continuously expanding our profile library based on community needs, so if you notice anything missing or have suggestions, we’d love to hear from you at service@overture3d.com

We’re sorry you’re experiencing printing issues and understand how frustrating they can be.

Before proceeding, we recommend visiting our Overture Wiki, which offers solutions to common problems like stringing, tangles, and clogs, along with optimized printer profiles to help you achieve the best results. Many customers find their questions answered there, making it a great first step toward resolving print issues quickly.

If the Wiki does not solve the issue and you believe it may be a quality-related problem, please contact our customer service team within 30 days of delivery at service@overture3d.com."

For faster assistance, please include the following information:

• Order number
  
• Product name and quantity
  
• Batch number (on the spool)
  
• Photos or videos showing the issue
  
• Printing file or settings (attach 3MF if possible)
  
• Shipping address
  

Providing this information helps us identify the cause quickly and offer the best resolution. Missing details may delay processing.

For outdoor use, ASA is the best choice due to its excellent UV resistance, weather durability, and strength—ideal for parts exposed to sunlight long-term.

PETG is a solid, easy-to-print alternative with good durability and moderate UV resistance, suitable for short- to medium-term outdoor use where some flexibility is acceptable. 

Need Something Different?

 If these options don’t fit your needs, we’d love to learn more about your project. Sharing details like the use environment, performance requirements, or printability concerns helps inform our product development.

We’re always exploring new materials, and your feedback shapes what comes next. Reach out via our contact form or email service@overture3d.com for more assistance.

Here you'll find Technical Data Sheets (TDS) for all Overture 3D print filaments, which will help you pick the right filament for your projects.

Each TDS includes information on:

• Physical Properties
• Mechanical Properties (Dry State)
• Recommended Printing Conditions
  

Find Your Filament TDS

Access each filament’s TDS via the links below:

OVERTURE_ABS_TDS_EN.pdf

OVERTURE_AIR_PLA_TDS_EN.pdf

OVERTURE_ASA_TDS_EN.pdf

OVERTURE_EASY Nylon_TDS_EN.pdf

OVERTURE_EASY PLA_TDS_EN.pdf

OVERTURE_ECO PLA_TDS_EN.pdf

OVERTURE_HIGH SPEED TPU_TDS_EN.pdf

OVERTURE_MATTE PLA_TDS_EN.pdf

OVERTURE_PC PROFESSIONAL_TDS_EN.pdf

OVERTURE_PETG_TDS_EN.pdf

OVERTURE_PLA PROFESSIONAL_TDS_EN.pdf

OVERTURE_PLA_TDS_EN.pdf

OVERTURE_SILK PLA_TDS_EN.pdf

OVERTURE_SUPER PLA+_TDS_EN.pdf

OVERTURE_TPU_TDS_EN.pdf

OVERTURE_TURBO PLA_TDS_EN.pdf

Reach out via our contact form or email service@overture3d.com for more assistance.

This collection of Safety Data Sheets (SDS) covers all Overture 3D printing filaments, which will help you print safely and choose the right material for your projects.

Each SDS contains information on:

• Physical and Chemical Properties
• Health and Safety Hazards
• Safe Handling, Storage, and Disposal
• Emergency and First Aid Procedures
• Environmental Impact
• Product Identification and Regulatory Compliance

Find Your Filament SDS

Click on the links below to access the SDS for each type of 3D print filament we offer:

ABS_SDS_EN.pdf

AIR PLA_SDS_US_EN.pdf

ASA_SDS_US_EN.pdf

EASY NYLON_SDS_EN_.pdf

EASY PLA_SDS_EN.pdf

ECO PLA_SDS_EN .pdf

HIGH SPEED TPU_SDS_EN.pdf

MATTE PLA_SDS_EN.pdf

PC PROFESSIONAL_SDS_EN.pdf

PETG_SDS_EN.pdf

PLA PROFESSIONAL_SDS_EN.pdf

PLA_SDS_EN.pdf

ROCK PLA_SDS_EN.pdf

SILK PLA_SDS_EN.pdf

SUPER PLA+_SDS.pdf

TPU_SDS_EN.pdf

TURBO PLA_SDS_EN.pdf

Reach out via our contact form or email service@overture3d.com for more assistance.

Obwohl wir derzeit kein formelles Wiederverkäuferprogramm als Teil unseres Geschäftsmodells anbieten, bieten wir Folgendes an:
Sichern Sie sich Mengenrabatte in unseren Online-Shops in den USA und Kanada. Eine tolle Option für alle, die größere Mengen bestellen möchten. (Bleiben Sie gespannt – wir expandieren in weitere Regionen, um unsere Kunden weltweit noch besser zu bedienen!)

Diese Rabatte basieren auf den aktuellen Produktpreisen und sind nicht mit anderen Aktionen kombinierbar . Wir bedanken uns für Ihre Unterstützung und freuen uns darauf, zukünftig mögliche Partnerschaften zu erkunden.

Für weitere Unterstützung kontaktieren Sie uns bitte über unser Kontaktformular oder per E-Mail unter service@overture3d.com .

Yes! We’re always looking to partner with passionate 3D printing creators. We offer:

• Brand Ambassadorships – Share content, join campaigns, and enjoy exclusive perks
• Product Reviews – Test our filaments and share your honest feedback
• Beta Testing – Help us refine new products before they launch
• Project Sponsorships – Get filament support for unique and impactful projects

For more details, please visit our Partnership Program page, located at the bottom of our website.

Interested in Collaborating?

Please reach out to our customer service team (service@overture3d.com) with the following information:

• A brief overview of your audience and engagement
• Links to some of your top or most relevant 3D printing videos/posts
• Past collaborations or projects that highlight your style and quality
• Platforms you’re active on (YouTube, Instagram, TikTok, etc.)
• What kind of partnership you’re interested in (Ambassador, Reviewer, Beta Tester, Project Sponsorship)

Note: Failure to submit the requested information may delay the review process, and we may ask you to resubmit your application.

We look forward to hearing from you!